Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Breakpoint Commercial Pool Systems Inc. - Privacy Policy

Effective Date: September 29, 2025
Phone: (951) 653-3333 | Website: www.breakpointpools.com

What Information We Collect

Business Contact Information:

Property manager and HOA board member names
Company name, email, phone number, and property address
Management company details
Authorized representative information

Commercial Property Details:

Number and type of pools/spas at your facility
Apartment complex or HOA community specifications
Service history and maintenance records
Vendor agreements and payment information

During Service Visits:

Pool water chemistry readings and compliance logs
Photos of pool conditions, equipment, and facility
25-point inspection checklists
Emergency response documentation

Website Usage Data:

Device and browser information
Pages visited and inquiry submissions
Cookies to improve your business experience

How We Use Your Information

Deliver Commercial Services: Schedule service visits, maintain pool compliance, send digital service reports to property management
Business Communication: Send appointment confirmations, compliance updates, and safety notices to property managers and HOA boards
Regulatory Compliance: Meet Department of Environmental Health requirements for commercial pools in Riverside, San Diego, San Bernardino, and Los Angeles Counties
Service Quality: Analyze service performance, train CPO-certified technicians, maintain 98% client retention
Contract Management: Process invoicing, maintain vendor agreements, provide documentation for HOA meetings
B2B Marketing: Share information about commercial pool services, safety updates, and industry best practices (with your consent)

Who We Share Information With

We do not sell your business information.

We may share information with:

Service Providers: Payment processing, scheduling software, vendor management systems
Your Organization: HOA board members, property management teams, building owners (as authorized)
Business Partners: Vive and Vendor Smart (vendor certification platforms)
Regulatory Authorities: County health departments when required for compliance
Professional Associations: CPO, IPSSA, National Swimming Pool Foundation (for certification purposes)

All data sharing supports service delivery, compliance, and professional standards for commercial pool management.

Your Business Privacy Rights

As our commercial client, you can:

Access: Request business and service information we maintain
Correct: Update property manager contacts, facility details, or company information
Request Deletion: Remove business data (subject to legal record-keeping requirements)
Opt-Out: Unsubscribe from marketing communications while maintaining service reports
Control Cookies: Disable cookies in your browser settings

California Businesses: Under CCPA, you have the right to know what business information we collect and how it's used for commercial purposes.

Note: Service records and compliance documentation must be retained for 7 years per regulatory requirements.

Data Security & Retention

We protect your business information using:

Encrypted data transmission for service reports and digital logs
Secure cloud-based databases
Role-based employee access (only service personnel and management)
Regular security audits and compliance reviews

Retention Periods:

Service records: 7 years (regulatory compliance requirement)
Compliance documentation: Per county health department requirements
Contract/payment records: As required by tax regulations
Business communications: 3 years
Marketing data: Until you opt-out

These retention periods protect both parties and ensure we meet Department of Environmental Health requirements for commercial pool operations.

Cookies

We use cookies to remember your preferences and improve our website. You can disable cookies in your browser settings, though some features may not work properly.

Commercial Focus

Our services are exclusively for commercial properties including apartment complexes, homeowner associations, property management companies, and commercial facilities. We collect business contact information from authorized representatives, property managers, and HOA board members only.

Contact Us

Questions about privacy? Contact us:

Phone: (951) 653-3333
Email: info@breakpointpools.com
Response Time: 2 business days

Updates

We may update this policy from time to time. Continued use of our services means you accept any changes.

Mission: Keep People Safe (KPS)

We Serve: Apartment Complexes | Homeowner Associations | Property Management Companies | Commercial Facilities

Service Area: Inland Empire - Riverside, San Bernardino, San Diego, and Los Angeles Counties

California State Licensed Contractor #930722

Last Updated: September 29, 2025